MinglEat logoBack to home

MinglEat FZ-LLC

Community Guidelines

PLEASE READ THESE COMMUNITY GUIDELINES CAREFULLY BEFORE REGISTERING FOR, ACCESSING, OR USING THE MINGLEAT PLATFORM. BY REGISTERING FOR, ACCESSING, OR USING THE PLATFORM, YOU ACCEPT AND AGREE TO BE LEGALLY BOUND BY THESE GUIDELINES, OUR TERMS OF USE, AND PRIVACY POLICY. IF YOU DO NOT AGREE, YOU MUST NOT USE THE PLATFORM.

  1. ABOUT MINGLEAT AND THE PLATFORM

These Community Guidelines (the "Guidelines") govern your access to and use of the MinglEat mobile application, website, and all associated booking systems, dashboards, content, features and functionality (together, the "Platform"), operated by MinglEat FZ-LLC ("MinglEat," "we," "us," or "our"), a company incorporated in the United Arab Emirates with its registered address at DMC-BLD05-VD-G00-594, Ground Floor, DMC5, Dubai Media City, Dubai, United Arab Emirates.

MinglEat is a social dining platform. It connects people who use the app with restaurants, cafés, bars and other food and beverage venues, for organised group meals built around shared interests, professions, industries, hobbies or other common topics. These gatherings may be arranged by a user who chooses to host one, with MinglEat coordinating the booking and logistics with the relevant venue.

We operate as a technology and marketplace intermediary. Except where we expressly say otherwise, we do not organise, host, or operate the venues where these gatherings take place, and we are not responsible for the conduct of any user, or for the quality, availability or provision of services by any venue. Our role is limited to enabling introductions, bookings and coordination between users and venues through the Platform.

Because these gatherings bring people together who may not otherwise know one another, MinglEat expects every user to behave respectfully and responsibly, both towards other users and towards the venues that host them. These Guidelines set out what we expect from you, what is not permitted on the Platform, and what happens if you don't follow them.

  1. DEFINITIONS

Capitalised terms used in these Guidelines have the meanings given where they first appear. The following key terms are used throughout:

  • “Account” means your individual MinglEat profile and login, created on successful registration.

  • “Interest-Table” means an in-person gathering arranged through the Platform at a Restaurant, where Minglers meet to dine and engage in discussions centred around a specified topic, shared interest, profession, industry, hobby or other common purpose.

  • “Pro-Mingler” means a Mingler who creates and hosts an Interest-Table at a Restaurant on the Platform.

  • “Mingler” or “you” means a registered user who books and participates in Interest-Tables through the Platform.

  • “Restaurants” means any restaurant, café, bar, hotel, private dining venue, food and beverage establishment, or other hospitality venue that is listed on, or otherwise made available through, the Platform for the purpose of hosting Interest-Tables.

References to “Applicable Law” mean all laws, regulations, and binding rules of any competent governmental or regulatory authority that apply to a Mingler or to the Platform, including those of the United Arab Emirates and the Emirate of Dubai. “Privacy Policy” means MinglEat’s Privacy Policy, available at https://mingleat.com/privacy, which is incorporated herein by reference. “Terms” means MinglEat’s Terms of Use, available at https://mingleat.com/terms, which are incorporated herein by reference.

  1. PURPOSE AND SCOPE

MinglEat connects individuals for shared Interest-Tables at Restaurants. These Guidelines govern conduct on the Platform and at all Interest-Tables organised through it. They apply to every Mingler and Pro-Mingler and to all interactions, whether they occur within the application, in related communications, or in person at an Interest-Table.

These Guidelines operate alongside our Terms and Privacy Policy. Where a conflict arises between these Guidelines and the Terms, the Terms of Use govern.

We rely on a combination of automated systems and human review to monitor activity and to respond to reports of harmful or unlawful conduct. We cannot observe every interaction, and we therefore depend on Minglers to conduct themselves in accordance with these Guidelines and to report violations. Breaches may result in warnings, restrictions on Account access, suspension, permanent removal, or referral to law enforcement.

  1. ELIGIBILITY

    • In accordance with the Terms, You must be at least 18 years of age to register, or the higher minimum age required in your jurisdiction. Where Applicable Law imposes a higher threshold, that threshold shall apply.

    • You must have the legal capacity to enter into a binding agreement in your jurisdiction of residence.

    • Misrepresenting your age or eligibility is prohibited. We may require government-issued identification to verify eligibility, and we may suspend Accounts pending verification.

  2. PROFILE STANDARDS

    • Register using your legal name. We may request government-issued identification to confirm your identity.

    • Provide a clear, recent, and unaltered photograph of yourself. Photographs that are heavily filtered, contain text or symbols, depict another person, or do not show your face are not permitted.

    • Provide and confirm a valid email address and telephone number. These details are used for Account verification, Interest-Table coordination, and safety communications.

    • Each individual may hold one Account. Creating multiple Accounts, or transferring or sharing an Account, is prohibited.

  3. CONDUCT AND CONTENT STANDARDS

The following categories of conduct and content are prohibited on the Platform and at all Interest-Tables. This list is illustrative and not exhaustive.

  • Insulting, intimidating, demeaning, or targeting any individual, whether through direct interaction, repeated unwanted contact, or coordinated behaviour, is prohibited.

  • Content or conduct that dehumanises, demeans, or incites hostility against individuals or groups based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or other protected characteristic is prohibited.

  • Explicit, vulgar, or sexual content is not permitted on the Platform or at Interest-Tables. This includes the solicitation, advertising, or sale of sexual content or services.

  • Unwelcome sexual conduct is prohibited. This includes unsolicited sexually explicit messages or images, indecent conduct in person, unwanted sexual remarks, objectification, and threats to distribute intimate images without consent.

  • Threatening, promoting, or engaging in violence, assault, stalking, or sexual misconduct will not be tolerated, whether the conduct occurs at an Interest-Table or afterwards. A verified history of such conduct, including a relevant restraining or protective order, may be grounds for removal.

  • Content or conduct that sexualizes, endangers, or exploits minors is strictly prohibited and will be reported to the appropriate authorities.

  • The sale, distribution, or facilitated use of illegal drugs, drug paraphernalia, or the misuse of regulated substances at Interest-Tables is prohibited.

  • Affiliation with, or promotion of, violent, extremist, or terrorist organisations is prohibited.

  • The Platform is not a marketplace. Using Interest-Tables or Platform interactions to sell, advertise, or promote goods or services, including regulated or unlawful goods, is prohibited. Recruitment into schemes involving trafficking, forced labour, or the exploitation of individuals is strictly prohibited.

  • Deceptive financial conduct, including fraudulent investment offers, phishing, and misrepresentation for financial gain, is prohibited.

  • Creating a false profile, impersonating another person, or misrepresenting your affiliation with any person or organisation is prohibited.

  • Deliberately spreading false information that creates a risk to safety, disrupts Interest-Tables, or misleads other users is prohibited.

  • Content that promotes, glorifies, or provides instruction on self-harm, suicide, or disordered eating is prohibited. Sharing personal experience with mental health is permitted where it is done responsibly and without promoting harmful behaviour.

  • Sharing graphic or gratuitously violent material, including images of injury, weapons, or cruelty, is prohibited.

  • Distributing bulk unsolicited content, misleading links, or disruptive material is prohibited.

We reserve the right to act against any conduct that endangers users or undermines the integrity of the community.

  1. CONDUCT AT INTEREST-TABLES

Minglers are expected to conduct themselves in a respectful, courteous and lawful manner at all times during an Interest-Table and when interacting with other Minglers, the Pro-Minglers, Restaurants and their staff.

Without limitation, each Mingler agrees that they shall:

  1. treat all other Minglers, the Pro-Mingler, and Restaurant personnel with respect and refrain from any behaviour that is abusive, discriminatory, threatening, intimidating, harassing, offensive or otherwise inappropriate;

  2. comply with all Applicable Laws, regulations and the rules, policies and reasonable instructions of the Restaurant and the Pro-Mingler;

  3. arrive at the designated Restaurant at the scheduled time and promptly notify the Platform if they are unable to attend or will be materially delayed;

  4. refrain from engaging in any conduct that may disrupt the Interest-Table or interfere with the enjoyment or safety of other Minglers;

  5. consume alcohol responsibly (where alcohol is available) and refrain from attending or remaining at an Interest-Table while intoxicated or under the influence of illegal substances;

  6. respect the privacy and personal boundaries of other Minglers and refrain from recording, photographing or filming other participants without their prior consent;

  7. refrain from engaging in unsolicited commercial activities, including advertising, soliciting business, recruiting participants or promoting products or services during an Interest-Table, unless expressly authorised by the Platform;

  8. promptly pay for any food, beverages or other items for which they are responsible, unless otherwise expressly agreed or specified by the Platform; and

  9. promptly report any safety concerns, inappropriate conduct or other incidents to the Platform.

  1. ATTENDANCE AND BOOKING

You must adhere to the following guidelines regarding your attendance at Interest-Tables:

  • You must attend the Interest-Tables you reserve. If you are unable to attend, cancel within the cancellation window specified at the time of booking so that your place may be reallocated.

  • Repeated failure to attend reserved Interest-Tables without timely cancellation may result in suspension or permanent removal. Two or more no-shows may trigger enforcement action.

  • A reservation is personal to you. Bringing an additional, unregistered guest is not permitted and may result in suspension or removal.

  • Booking the same Interest-Table or venue through multiple services to obtain promotions or other advantages is prohibited.

  1. ACCOUNT SECURITY

You are responsible for ensuring the security of your Account. You must keep your Account secure and prevent it from unauthorised use or access. You are required to:

  1. keep your login credentials confidential. You are responsible for activity conducted through your Account.

  2. notify us promptly if you suspect that your Account has been accessed without authorisation.

  1. INACTIVE ACCOUNTS

Accounts that remain inactive for a continuous period of two years may be deleted, subject to any retention obligations set out in our Privacy Policy.

  1. SAFETY GUIDELINES

We created MinglEat to make it easy for people to meet other Minglers, join interesting discussions over Interest-Tables across the UAE.

Meeting people you don't know can be exciting, but your safety and comfort come first. These Safety Guidelines explain the steps we take to help create a safe community, as well as the steps we expect Pro-Minglers and Minglers to take.

Before joining an Interest-Table:

  1. Choose a public setting. Interest-Tables should be booked only at the Restaurant or other public venue identified through MinglEat. Pro-Minglers should not move a gathering from an Interest-Table to a private residence, hotel room, office, vehicle or other private location without the agreement of everyone attending.

  2. Tell someone where you're going. If you're joining an Interest-Table with Minglers you have not met before, consider sharing the Restaurant name, location and expected timing with a friend or family member.

  3. Plan your journey home. Think about how you will get to and from the venue before joining the Interest-Table. If you intend to drink alcohol, arrange suitable transportation and do not drive after drinking.

  4. Keep your personal information private. You do not need to share your home address, personal telephone number, workplace, financial information or other sensitive personal information with other participants. Share contact details only when you are comfortable doing so.

  5. Use the platform's official channels. Only make bookings, payments or other transactions through the official MinglEat website or application where applicable. Be cautious if anyone asks you to make a payment outside the platform, transfer money to a personal account, purchase gift cards or cryptocurrency, or provide financial information.

While attending an Interest-Table discussion:

  1. Consent and personal boundaries matter. No one is required to:

  • continue a conversation they do not want to have;

  • disclose personal information;

  • exchange contact details;

  • accept a drink or food from another participant;

  • drink alcohol;

  • move to another venue;

  • continue the discussion after the scheduled time; or

  • meet another participant again.

If someone says no, asks you to stop, or indicates that they are uncomfortable, respect their boundary.

  1. Keep an eye on your belongings. Keep your phone, wallet, bag and other valuables with you and within sight. MinglEat is not responsible for personal belongings left unattended at a venue.

While hosting an Interest-Table:

  1. Pro-Minglers play an important role in creating a welcoming environment. If you are hosting a discussion:

  • keep the discussion at the designated public venue;

  • make reasonable efforts to ensure that everyone has an opportunity to participate;

  • do not pressure participants to disclose personal information or continue conversations;

  • do not pressure anyone to drink alcohol or move to another location;

  • respect participants' boundaries;

  • do not use the discussion as a means of soliciting money, investments or personal financial information;

  • do not use the event primarily to promote unlawful, fraudulent or misleading activities; and

  • report any serious incident or safety concern to MinglEat.

Hosting a discussion does not give you authority over other participants. Every participant remains free to leave at any time.

  1. Recording, photographs and privacy. Do not photograph, record, livestream or otherwise capture another participant without their knowledge and appropriate consent. Do not publish or share another participant's photograph, recording, personal information, statements or contact details without their permission. In particular, do not post photographs or recordings from a private discussion group on social media in a manner that identifies participants who have not agreed to be identified.

  2. If someone makes you uncomfortable. Trust your instincts. You may:

  1. end the conversation;

  2. move to another part of the Restaurant;

  3. speak to Restaurant staff;

  4. leave the venue;

  5. ask someone you trust to accompany you; and/or

  6. report the incident to MinglEat.

You do not need to wait until behaviour becomes serious before leaving a discussion.

If you believe you are in immediate danger, prioritise getting yourself to a safe place and contacting the appropriate emergency service.

  1. If there is an emergency. If someone's immediate safety or health is at risk, contact the relevant UAE emergency service first. You should contact emergency services immediately in situations involving, for example:

  • violence or threats of violence;

  • a serious medical emergency;

  • a person who is unconscious or severely unwell;

  • sexual assault or other serious criminal conduct;

  • a fire or other immediate danger; or

  • any situation where you reasonably believe someone's immediate safety is at risk.

Once you are safe, please report the incident to MinglEat.

Reporting a concern

Your safety is our priority. We want you to tell us if something does not feel right.

You can report:

  • harassment or inappropriate behaviour;

  • threats or intimidation;

  • unwanted sexual behaviour;

  • suspected scams or fraudulent activity;

  • attempts to obtain money or financial information;

  • inappropriate conduct by a Pro-Mingler or Mingler;

  • unsafe behaviour at a discussion; or

  • any other serious breach of these Guidelines.

Reports can be made through email: info@mingleat.com.

Where possible, provide the date, time, Restaurant, discussion and a description of what happened. You may also provide supporting material, such as screenshots or other relevant information.

Reports are reviewed by our moderation team, supported by automated systems. Please report genuine violations rather than disagreements of preference or opinion. We treat reports confidentially to the extent consistent with investigating and resolving them.

  1. ENFORCEMENT

Violations of these Guidelines may result in content removal, warnings, temporary suspension, or permanent removal of your Account. The action taken will reflect the nature and severity of the conduct and any prior history.

We may act without prior notice where conduct presents a risk to the safety of users or the integrity of the community. We do not guarantee a right of appeal in every case, and we reserve the right to suspend or remove your Account at our discretion, consistent with Applicable Law and our Terms. Where an appeal is available, it may be submitted to us through email: info@mingleat.com.

  1. CHANGES TO THESE GUIDELINES

We may update these Guidelines from time to time to reflect changes in our services, Applicable Law, or community needs. Material changes will be communicated through the Platform. Continued use of the Platform following the effective date of any revision constitutes acceptance of the revised Guidelines.